FAQs

What makes handmade carpets unique?

Handmade rugs and carpets are unique because they are crafted using traditional techniques by skilled artisans, resulting in one-of-a-kind products with intricate details and superior craftsmanship.

What materials are used in your handmade carpets?

We use a variety of materials such as wool, silk, cotton, jute, or a combination of these to create our handmade rugs and carpets. The specific material used depends on the style and design of the rug.

Can I customize the design or size of a carpet?

Yes, we offer customization options for our rugs and carpets. You can choose from a range of designs, colors, and sizes to suit your preferences and requirements.

How do I care for and maintain my handmade carpet?

To care for your handmade carpet, regularly vacuum it to remove dirt and debris. Rotate it periodically to ensure even wear. If needed, have it professionally cleaned. Avoid direct sunlight and excessive moisture to preserve its quality.

Are handmade carpets more expensive than machine-made ones?

Yes, handmade carpets are generally priced higher than machine-made ones. The craftsmanship involved, the use of high-quality materials, and their unique nature contribute to their higher cost.

How can I determine the quality of a handmade carpet?

The quality of a handmade carpet can be determined by factors such as knot density, material used, design intricacy, and overall craftsmanship. We provide information and certifications regarding the rug's origin and quality.

Do you offer shipping services?

Yes, we offer shipping services for our handmade carpets. We provide both national and international shipping options. Shipping costs and delivery timeframes may vary.

What is your return policy?

Our return policy allows you to return or exchange your purchase within a specified time frame, provided the rug or carpet is in its original condition. Please refer to our return policy for detailed information.

Can you provide recommendations on rug placement and interior design?

Yes, our knowledgeable staff can offer recommendations on rug placement and interior design. We can assist you in choosing rugs that complement your space and provide aesthetic appeal.